How to Make and Cancel an Appointment


Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.



Problems booking online appointments?

Use the Patient Access Support Centre before you call us.



We operate on an appointments system, which means for convenience you can book to see a health practitioner up to three months in advance.  To book an appointment you can either call or attend in person to make the appointment. 

As you cannot always anticipate when you are ill, we do offer to those acutely ill patients an appointment to be seen on the same day.

We endeavour to make sure that all patients can see a health practitioner within 48 hours.



Croydon GP Hubs

Need to see a GP but can’t get an appointment? Our GP Hubs can help.
Call NHS 111 before you go to pre-book an appointment or wait to be seen without an appointment at one of our GP Hubs in Central Croydon, Purley, or Parkway.



Cancel appointments you don't need