updated at 03:52pm on 03/09/2019
I have been with this surgery for many years. I believe this surgery is improving year on year.
I especially appreciate the work that my doctor puts in to make sure I am always relaxed and she helps me to understand what is going on.
She treats her patients with respect and give the patients the dignity they deserve. She is always on time , you never have to wait for to long which you do with some of the doctors for over 45 minutes. She truly is an amazing doctor. I believe the reception staff work hard with the resources and time they have and will always try and get you seen if they can, there has been instances where staff may have been short tempered but I believe this happens due to the fact we are all humans.
I would definitely say the reception staff our nice and courteous and I have never had a issue with them.
Honestly rate this doctor surgery 5/5 and would recommend.
Visited in February 2019, Posted on 21 February 2019
The member of staff who works on reception gets 5 stars
Just wanted to say thank you to the member of staff who works on Reception. She is so polite and makes a real effort to resolve queries which is much appreciated in a busy and probably over-subscribed surgery.
I have been a patient at many GP surgeries over the years and too many Receptionists have a "computer says no"/"that's not my job" attitude. So to deal with somebody who actually wants to help patients is very reassuring.
I wanted to contact the surgery directly to provide this feedback but i dont believe they have an email address.
Visited in January 2019, Posted on 21 January 2019
5 star service given at Morland Road surgery... yes you may have to wait for an appointment but the doctors and staff are amazing.
Visited in June 2018, Posted on 05 June 2018
I find the members of staff very helpful and understandinding, yes you have to persevere to get an appointment. GP's are understanding and listen. even go out of there way to help.
Visited in May 2018, Posted on 23 May 2018
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